SMITH & CO
How Smith & Co doubled revenue without doubling the front office
How Smith & Co doubled revenue without doubling the front office
Smith & Co used Conduit to connect their CNC machines across 2 plants. Then they added tooling, scheduling and quoting onto the Conduit platform. This allowed them to double revenue without growing headcount.
Smith & Co used Conduit to connect their CNC machines across 2 plants. Then they added tooling, scheduling and quoting onto the Conduit platform. This allowed them to double revenue without growing headcount.
“Conduit is how we scale without adding stupid administrative overhead.”
“Conduit is how we scale without adding stupid administrative overhead.”
Tim Smith, CSO Smith & Co
AT A GLANCE
One of the only qualified facilities in the US making parts for the US Navy’s submarine fleet.
One of the only qualified facilities in the US making parts for the US Navy’s submarine fleet.
Customer
Customer
Smith & Co
Industry
Industry
Aerospace & defense CNC machining
Location
Location
Birmingham, AL
Footprint
Footprint
2 plants · 34 CNC machines
Using
Using
Conduit Edge · Conduit One · Tool Table Management
DIGITAL TWIN · PLANT 1
DIGITAL TWIN · PLANT 1
in 6days
MACHINE OEE · 24% to 59%
MACHINE OEE · 24% to 59%
2×OEE
DEVICES CONNECTED
DEVICES CONNECTED
34CNC
LICENSES NO LONGER NEEDED
LICENSES NO LONGER NEEDED
$200k/yr
PROBLEM
Every manual workflow was a future hire
Every manual workflow was a future hire
Smith & Co is one of the only qualified facilities in the US producing parts for the US Navy’s submarine fleet. As they grew, their old processes started to burst. Tool tracking, scheduling, estimating and quality paperwork all needed more headcount, and the front office was eating the margin that growth was supposed to bring.
Smith & Co is one of the only qualified facilities in the US producing parts for the US Navy’s submarine fleet. As they grew, their old processes started to burst. Tool tracking, scheduling, estimating and quality paperwork all needed more headcount, and the front office was eating the margin that growth was supposed to bring.
Most of these processes ran on spreadsheets and systems that didn’t talk to each other. The machines were black boxes. The best operators knew which setups actually made money, and that knowledge went home with them every night.
Most of these processes ran on spreadsheets and systems that didn’t talk to each other. The machines were black boxes. The best operators knew which setups actually made money, and that knowledge went home with them every night.
In aerospace and defense, every contractor says it delivers on time. Smith & Co wanted to prove it with data and automation.
In aerospace and defense, every contractor says it delivers on time. Smith & Co wanted to prove it with data and automation.
SOLUTION
Connect the machines, then build on the data
Connect the machines, then build on the data
Conduit connected to Smith & Co’s CNC controllers without stopping a single job. Plant 1 was live after 6 days onsite, with utilization and alarm data in the first week. Plant 2 followed.
Conduit connected to Smith & Co’s CNC controllers without stopping a single job. Plant 1 was live after 6 days onsite, with utilization and alarm data in the first week. Plant 2 followed.
Conduit One · Live utilization and tool life by machine
From a 6-day pilot to a second plant
Tooling
Tool data straight from the controller
Tool life tracked per machine, live.
Scheduling
Schedules built on real availability
Actual machine time and cycle times drive the plan.
Quoting
Quotes from real cycle times
Job costing from production data instead of spreadsheets.
RESULTS
More machines, same front office
Smith & Co connected its machines to Conduit to plan capacity on live data, and it did that. The bigger moment came next. For the first time, they could follow a single job through its whole life, from the material order to the day it shipped, and see where the time actually went. That, combined with predictive tool maintenance, is how Smith & Co doubled production.
Smith & Co connected its machines to Conduit to plan capacity on live data, and it did that. The bigger moment came next. For the first time, they could follow a single job through its whole life, from the material order to the day it shipped, and see where the time actually went. That, combined with predictive tool maintenance, is how Smith & Co doubled production.
Get Started
Win the automation race
Win the automation race
Conduit gives manufacturers one place to connect their floor, automate their workflows, and respond to changes, in days, not quarters.
Conduit gives manufacturers one place to connect their floor, automate their workflows, and respond to changes, in days, not quarters.
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Conduit gives manufacturers one place to connect their floor, automate their workflows, and respond to changes, in days, not quarters.
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© 2026 Conduit. all rights reserved.
Conduit gives manufacturers one place to connect their floor, automate their workflows, and respond to changes, in days, not quarters.
© 2026 Conduit.
all rights reserved.
Conduit gives manufacturers one place to connect their floor, automate their workflows, and respond to changes, in days, not quarters.
© 2026 Conduit.
all rights reserved.
